Veterinary Services

Veterinary Services

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Frequently Asked Questions

  • All participants must sign up for a PetSafetyNet ID number before filling out Low Cost Preventative Care form*.

    SIGN UP HERE

    Once you fill out your application, our team will review, verify, and be in touch within 5 - 7 business days.

    Once approved, you will be emailed a secure link for the program fee payment to lock in your place.

    Once payment is confirmed, our team will contact you within 1 - 2 Business days to organise your pet’s appointment and the appropriate paperwork for the visit.

    You will be REQUIRED to transport your pet for pick up & drop off on the day of the appointment from our VET partner.

    If you are unable to transport your pet please let our team know ASAP.

  • Participants must be residents of the Newcastle, Lake Macquarie, Cessnock, Maitland, Port Stephens, Dungog or Central Coast regions in New South Wales, be receiving Centrelink benefits and hold either a Health Care or Concession Card.

    Please note residents of Dungog Shire Council don’t require a PetSafetyNet ID appointments will be processed outside of this program.

    Participants must complete a PetSafetyNet registration (including issuance of a PetSafetyNet ID) prior to their procedure.

    * Eligibility criteria outlined in the PetSafetyNet Terms of Service found here apply.

    Pet Eligibility

    • Services available to cats and dogs only.

    • No limit to number of pets per household.

    • Puppy vaccinations and boosters not covered under this program.

    • All pets must be fit for surgery as approved by STAY Vet partners on day of appointment to avoid complications in surgery.

  • To be eligible for the Prevention Project, you must provide legal identification of your home address, proof of Centrelink benefits, and a current concession card.

  • We believe everyone should have access to preventative & essential pet care.

    We will never turn away a family in need however we operate on limited funding.

    If your application isn’t approved you will be placed on a waiting list for a spot subject to funding.

    We will refer you to other resources should you need to act sooner.

  • The Stay Foundation is unable to microchip or vaccinate litters of puppies through this program, as this is a legal responsibility of the breeder prior to sale, regardless of whether the litter was planned or accidental.

    However, If you have acquired a puppy through circumstance, accidental litter, abandonment or an emergency situation please submit the form.

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